News

Connecting With Community Services

21 April 2022

April 20, 2022 — When it comes to connecting with Community Services Division, the good news is, there are many options available.

Community Services works 24 hours, 7 days a week, to promote compliance with the City's bylaws, regulations, and programs. These services are primarily accomplished through public relations, education, awareness programs, and when required, enforcement.

Residents who have bylaw or community concerns in their neighbourhood are encouraged to report the issue to the City. If you are unsure if the issue experienced is a bylaw infraction or community-related concern, please call 250-828-3409, and a customer service centre representative will help direct your call to the appropriate department.

Online reporting is a great time-saving tool for contacting Community Services about minor property offences or bylaw infractions. Submitting a report will initiate an investigation by a Community Services Officer and open a file.

Common examples of activities or issues that are regulated by City bylaws include:

  • property conditions
  • graffiti
  • dogs
  • backyard chickens
  • excessive noise
  • illegal suites
  • parking infractions
  • signs (unauthorized placement/construction)
  • business licensing
  • zoning (property use)
  • building (construction, electrical, and plumbing safety)
  • obstructions on streets or sidewalks
  • witnessed disposal of litter on public space with suspect information
  • use of parks and other public spaces
  • protection of significant trees
  • social issues

Ways to Report a Bylaw Violation

  • Online reporting: Kamloops.ca/BylawReport
  • Non-emergency: 250-828-3409
  • Send a letter outlining your concerns to: Community Services, City of Kamloops, 1303 Mission Flats Road, Kamloops, BC, V2C 1A9

Before a Community Services Officer can act on a complaint, the reporter’s name, address, and phone number is required to allow for an officer to follow up on the report.

An index of most accessed bylaws, including Good Neighbour Bylaw No. 49-1, which promotes civic responsibility and encourages good relationships between neighbours, can be found on Kamloops.ca/Bylaws.