Staff Shout Outs

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Give a City employee a shout out!

City of Kamloops employees work hard to make our community a great place for everyone to live and work. We are pleased to pass along kudos from Kamloops residents in recognition of City employees who are Making Kamloops Shine.

If we are doing something well, or if there is a particular service or City employee you would like to thank or compliment, please fill out the short form below.

You will receive a confirmation email. Your thanks will be shared with the Chief Administrative Officer, the relevant department director and, most importantly, the employee. Your positive feedback and compliments are greatly appreciated!

Give a City employee a shout out!

City of Kamloops employees work hard to make our community a great place for everyone to live and work. We are pleased to pass along kudos from Kamloops residents in recognition of City employees who are Making Kamloops Shine.

If we are doing something well, or if there is a particular service or City employee you would like to thank or compliment, please fill out the short form below.

You will receive a confirmation email. Your thanks will be shared with the Chief Administrative Officer, the relevant department director and, most importantly, the employee. Your positive feedback and compliments are greatly appreciated!

  • January 13, 2021: Dear Utilities Maintenance Crew

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    22 Jan 2021

    On a certain day in late November we suddenly experienced our water pressure go from its usual 30psi to almost zero. We have never had great water pressure to begin with, living up against the mountain ridge, and so have a water boosting pump we can use if needed. From that day on, without our booster unit being turned on, we would have no water at all.

    Plumber John from 1st Choice Plumbing was called in and through him we learned that two of our neighbours had the same issue. He told me to phone the City and although it was a Sunday, one of your technicians came within the hour. Since that day, your team has not ceased in addressing our situation, trying to find the source of a potential leak, placing sensors all about the area, probing and evaluating.

    Two days ago, your team came back to solve the issue for us once and for all. The street was opened up and Individual pipes were connected to each of our homes to ensure we had our own source of water, and by afternoon the system was in place and working. We now can turn off our booster and enjoy plenty of water, all thanks to you.

    I know it is somewhat popular for citizens to gripe about taxes, whether they be federal, provincial or municipal. We on Pine Springs Road, however, have a great example of why contributing to municipal services is so important and so worthwhile. Thank you for your courteous, efficient and professional solving of our neighbourhood problem here in Westsyde.

    - Lance and Paul Weisser, Residents

  • November 10, 2020: Thanks for fixing my garbage can!

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    13 Nov 2020

    "Thanks to Bud for coming to fix the wheels on my garbage can. I seen him as my customer and asked him who I contact to get it replaced and he got my address and had it fixed within a couple days."

    - Jason Howard, Resident

  • August 17, 2020: Kudos to the Streets Team

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    21 Aug 2020

    "On August 4 I reported a large pothole in the middle of our busy intersection (on a transit route and soon-to-be school bus route). It was fixed on August 10. Fast service! I also appreciate the City's phone service for "Report an Issue." The phone number, 250-828-3461, is always answered. So nice to talk to a person right away, unlike so many service numbers for other organizations that have menus with push button numbers that lead to other menus and numbers to navigate before reaching a person, if ever. I recommend calling this number if you have problems in your neighbourhood, instead of writing letters to news editors. There is also an online reporting service on the City's website, if you prefer. This is our city, and we are as much a part of solving problems as are city employees. They can't be everywhere (and I, for one, don't want to pay extra taxes to hire someone to drive around looking for potholes and other problems). Give them a call for pleasant, helpful, efficient service."

    - Trish, Resident

  • July 2, 2020: Skate Park Patrols During Quarantine

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    06 Jul 2020

    "All the people that were patrolling the skate park during quarantine were amazing. Ensur(ing) that the youth of Kamloops had something to do was very noble."

    -Kareen, Resident

  • June 19, 2020: Kudos to the Revenue Team

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    22 Jun 2020

    After a mix-up at the bank resulting in an over-payment in property taxes, our revenue team helped issue a refund cheque, and was pleasantly surprised to receive this email on June 19, 2020:

    "My cheque arrived today. You are my heroes . Thank you so much !!!!"

  • November 8, 2019: Kudos From Rocky Mountain Rangers for Pleasant St. Cemetery

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    08 Nov 2019

    "By way of introduction, I'm currently the Commanding Officer of the Rocky Mountain Rangers garrisoned in Kamloops and Prince George. My regiment is a reserve army unit part of 39 Canadian Brigade Group, BC. Our role is to generate soldiers for deployments on domestic operations in response to natural or manmade disasters such as fires and floods. We're also able to deploy on various overseas/expeditionary operations with regards to peacekeeping, humanitarian and full spectrum combat operations. Our unit has been here in Kamloops since 1908 and we have granted Freedom of the City by Mayor and Council.
    One of the important facets of our regiment and the Canadian military is remembering and not forgetting our many brave citizens who have made the ultimate sacrifice for Canada and the free world.

    Recently I had an opportunity to visit Pleasant St Cemetery and I was extremely pleased and impressed on how well kept the entire location and was and especially where the veterans are laid to rest. This type of dedication speaks volumes to the commitment that the city places in this regard.
    On behalf of the regimental family, thank you for looking after our fallen."

    Lieutenant-Colonel A.G. (Ammo) Vecchio, CD
    Commanding Officer
    The Rocky Mountain Rangers

  • September 25, 2019: Kudos To Mac Island Parks Workers

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    03 Oct 2019

    September 25, 2019 (via Staff Shout Outs page)
    "Kelsey and Tiffany..MacIsland Park workers.. 2 great ladies.. always helpful and kind. I walk the island trails daily.. picking up litter..and both these ladies say hello..approach me, offer gloves for safety, etc. They are amazing people,, Making Kamloops Shine.. Kudos to them."

    "Leah and crew working today on MacIsland, doing garden/ flower bed clean up. Very hardworking group. Friendly and doing an amazing job with the flowers, gardens etc. Its always nice when city staff acknowledge people in the park.. a smile and a friendly hello makes a persons day. Kudos to these employees."
    -Karen Repka, Resident


  • September 25, 2019: Thanks For Arrowstone Drive School Zone Adjustments

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    01 Oct 2019

    September 25, 2019 (via Staff Shout Outs page)
    "The school zone on Arrowstone Drive was adjusted during the work done over the summer. It makes so much more sense now. As a resident of the neighbourhood, I really appreciate it."
    -Jenn Simcoe, Resident

  • September 14, 2019: Bylaw Officers Go Above And Beyond

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    24 Sep 2019

    September 14, 2019 (via Staff Shout Outs page)
    "I just wanted to say thank you to all the different bylaw officers that have helped me over the past several years. Last year, I contacted the bylaw department to complain about the overgrown weeds in the parking lot next door to my apartment complex. The weeds were impairing people with mobility aids from using the sidewalk and the owner of the lot was not fixing the problem so the bylaw officer went above and beyond his job to help the people with disabilities by coming and actually removing the weeds from the sidewalk. Everyone was so grateful in the neighbouring apartment complex. This year, other bylaw officers helped deal with some homeless individuals who were causing some problems in the area, and they dealt with it right away and in a respectful and friendly manner. Other bylaw officers were so kind to me and didn't fine me when I had my tiny chihuahua off leash and without a collar. I explained that the dog has a breathing / throat condition which makes it difficult for her to wear a collar or harness but that she is registered with the City and that I have the dog tag and full control over the dog who walks exactly at my heel and doesn't run wild. Two other bylaw officers helped my mom void two different parking tickets. She is a senior with a disability and forgot to hang her disability placard on the rear view mirror of the car. They were so kind and understanding and immediately voided her tickets. Another bylaw officer was so nice to me when my old dog died. I was really upset at the park and she told me about how they can help people with taking care of the remains after their animals pass away and gave me information that I can use in the future if/when my new dog passes away. The bylaw officers have such a difficult job and the staff at the Kamloops branch are truly amazing, kind, professional, friendly and absolutely wonderful. I'm sorry I don't remember their specific names, but I just wanted to say thank you."
    -Laura Carroll, Resident

  • September 13, 2019: Thanks From Kamloops Beach Volleyball Club

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    24 Sep 2019

    September 13, 2019 (via Staff Shout Outs page)
    "I'd like to thank the Parks department for their support of the growing beach volleyball community here in Kamloops. Specifically Shawn Cook and Mike Doll for their ongoing commitment to developing Overlander Park. Without their help beach volleyball in Kamloops would not have had such a successful year. We hosted more tournaments than ever before and held the first Men's and Women's 2s league. We are so grateful for their time and commitment to event hosting in Canada's Tournament Capital."
    -Kamloops Beach Volleyball Club