When will the pool reopen?

    The pool will reopen for public swim lessons and competitive swim clubs only on Saturday, January 2, and open to the general public on Friday, January 15.

    What protocols are in place for COVID-19?

    Barring any new restrictions from Public Health Officials, the general public will be welcomed to the CGAC starting on Friday, January 15. Due to COVID-19, residents can expect protocols to be in place which are designed to keep public and staff as safe as possible and minimize transmission. 

    • Masks are required within the TCC and in all dry areas of the pool building up to when you are entering the pool (we recommend you leave your mask with your towel on the pool deck). 
    • The traffic flow within the change rooms has been delineated for one-way traffic flow. Please maintain a minimum of 2 m/6 ft. distance from other people.
    • All swimmers in lessons up to and including Swim Kids 3 (programs in the leisure pool) must be accompanied in the water by a responsible person who is at least 16 years of age. 
    • The sauna and steam room will remain closed until they are approved to open by Public Health Officials. 
    • The whirlpool has a maximum capacity of 3.
    • Leisure and public swims have a maximum capacity of 50.
    • Lap swims will be limited depending on the availability of lanes. The maximum capacity for lap swims is 6 people per double lane up to a total of 48 patrons when the whole main pool is open. 
    • Separate programs will not be scheduled concurrently. For example, there will be no public swim scheduled during swim lessons. 
    • Leisure swims and public swims are limited to 50 people, and swimmers must register in advance. Visit Kamloops.ca/PerfectMind to register.

    What is a Universal Change Room?

    The Universal Change Room provides all pool users with their own private space to change and shower. Resembling the former family change rooms, each individual use change room has a shower stall and dry change area with a bench. Stalls have full height solid walls and doors for maximum privacy. There are 20 individual rooms, 11 family rooms (larger), 1 special needs room, plus 3 full accessible change rooms with adjustable beds, overhead lifts, and wheelchair-accessible showers and sinks. 

    Within the change room area, there are now individual use bathrooms as well. The space outside of these rooms is shared space for facility users of any gender. Clothing or swimsuits are required in all areas outside of these stalls. 

    Are swimming lessons available?

    Limited swimming lesson programs are available at the Canada Games Aquatic Centre and Westsyde Pool. Please note that parents or caregivers of all preschool aged children and children in Swim Kids levels up to and including Swim Kids 3 will need to be in the water with their children throughout the entirety of the swimming lesson. Instructors will be teaching from the pool deck to be able to offer four spots in each lesson, which will total eight people in a lesson at one time with the parents in the water assisting with their child's learning.

    Find lesson schedules at Kamloops.ca/PerfectMind.

    Where do I find the pool schedule?

    The schedules for the Canada Games Aquatic Centre and Westsyde Pool are available at Kamloops.ca/Swim. Effective January 2, Westsyde Pool will return to regular hours. Schedules for both facilities are subject to change based on Public Health orders.

    Do I need to register in advance to swim?

    Pre-registration is required for all leisure swims and public swims. Swimmers will be able to pre-register as of 9:00 am one week prior to each public or leisure swim time. Pre-registration is available online through PerfectMind—Kamloops.ca/PerfectMind—or by phone at 250-828-3655. The schedules for the Canada Games Aquatic Centre and Westsyde Pool are available at Kamloops.ca/Swim and are subject to change based on Public Health orders.

    Why do we now have individual use change rooms?

    Individual use change rooms provide improved privacy and accessibility for many users, including those who have personal health requirements or mobility challenges, those who are transgender or non-binary, and those who may require assistance from someone of a different gender—including children and the elderly. 

    In addition, this model provides increased safety and security for users, reduced wait times during peak traffic times or high-volume events, and separation of pool and fitness users.

    An unintended benefit of the individual use change rooms is the increased separation of pool users in the change room during COVID-19. This decreases interactions and provides a reduced risk of transmission. 

    What is the maximum occupancy of the pool?

    • The sauna and steam room will remain closed until permitted by the public health. 
    • The whirlpool has a maximum capacity of 3.
    • Leisure and Public swims have a maximum capacity of 50.
    • Lap swims will be limited depending on availability of lanes. Maximum capacity of 6 people per double lane up to a total of 48 patrons when the whole Main Pool is open. 
    • Separate programs will not be scheduled concurrently. For example, there will be no public swim scheduled during swim lessons. 

    How do I access the pool?

    All regular pool users will access the pool through the TCC main entrance. All users, including swim lesson participants, must check-in at the registration desk and will then proceed to the change rooms through the glass doors to the right.

    What is the new entrance for?

    The new entrance (next to Sage Sport) provides direct access to the spectator area, which has been redesigned for improved accessibility and functionality. Event spectators no longer need to enter the TCC lobby, cross the pool deck, or climb stairs. In addition, the new entrance provides direct access for swim clubs and reduces lobby congestion. Regular pool users will access the pool through the TCC main entrance and will not use the new entrance.

    Why is the pool only opening for lessons and clubs?

    The updates to the facility have made significant changes to how people move through the space. Coupled with COVID-19 safety protocols, the gradual reopening allows staff to ensure these groups are properly oriented before adding drop-in users and the general public on January 15.

    What is new for swimmers at the Canada Games Aquatic Centre?

    While many of the improvements will not be noticed by the average visitor, such as mechanical, heating, and electrical system updates, pool users will notice significant updates to the change rooms and pool amenities, including:

    • New individual use change rooms with new access to the pool deck
    • New spray park
    • New, large hot tub with accessible lift
    • New sauna and steam room (closed due to COVID-19)
    • New and/or updated leisure pool amenities

    What did the CGAC Infrastructure Improvement Project include?

    The Canada Games Aquatic Centre Infrastructure Improvement Project began in May 2020 after the pandemic closed the facility to the public. The main driver of this project was to replace several critical infrastructure components that were at or near their expected design life, while revitalizing and modernizing the space to meet current and future design standards. 

    Project scope:

    • replacing the complete building envelope (roof and walls)
    • replacing the mechanical, electrical system, and heating, ventilation, and air conditioning (HVAC) systems
    • replacing the lighting with LED fixtures
    • replacing the boilers with energy-efficient options
    • repainting and/or updating the interior pool walls and ceiling offices, and other spaces
    • constructing a new east entrance to create improved accessibility and security
    • constructing a new accessible washroom on the mezzanine
    • installing new retractable bleachers to improve accessibility on the mezzanine (to be installed at a later date)
    • replacing and modernizing the change rooms and common areas to improve inclusivity, accessibility, safety, and security
    • replacing the hot tub, sauna, and steam room with more energy-efficient options
    • constructing a new spray park 
    • replacing or repairing/repainting leisure pool amenities 
    • installing a public address system, improving public safety communications
    • installing a new score clock (to be installed at a later date)

    The updates will extend the life of the pool building and critical operating components, and have improved the facility’s overall sustainability, accessibility, and functionality. 

    How much did this project cost?

    The project budget was $13,491,000, and has been partially funded by a $2.5 million grant from the Investing in Canada Infrastructure Program – CleanBC Communities Fund Program by the Government of Canada and the Province of British Columbia to support the energy-efficiency upgrades.